Founder & Care Navigator | Advocate

Shanny created her Care Navigation service to provide calm, compassionate support for older people and families navigating ageing, change, and important life decisions.

As a mother and through supporting her own parents, family members, and others through health and later life transitions, Shanny understands the emotional weight, responsibility, and difficult choices that come with caring for someone you love.

Combined with more than 20 years of professional experience supporting people through complex systems and life transitions, this lived experience has shaped a deeply compassionate, practical, and advocacy-driven approach grounded in empathy, dignity, and genuine care.

Now proudly calling the Sunshine Coast home, Shanny was drawn to its natural beauty, slower pace, and sense of calm - reflecting her belief that ageing and care should be experienced with clarity, dignity, and support. Her guidance can also extend to practical life transitions such as downsizing and preparing for the next chapter.

Families often come to Shanny feeling overwhelmed, uncertain, or emotionally stretched. Her role is to bring calm to complexity, helping people feel supported, informed, and reassured during times that can feel heavy or confusing.

This work goes beyond paperwork. It is about people, their lives, their independence, and ensuring they feel heard, respected, and supported through change.

Known for her calm nature, warmth, and steady presence, Shanny supports older people and families - including those in the “sandwich generation” balancing care for ageing parents alongside work and family - to feel less alone and more confident in the decisions ahead.

My approach is simple

Listen with care and intent
Take the time to understand you, your loved one and your family’s unique circumstances.

Provide clear, practical guidance
Cut through the complexity and explain your options in a way that is easy to understand.

Help families understand their options
Empower you to make informed decisions about care, services and support.

Walk alongside you through each stage of the journey
From your first questions through to coordinating supports and navigating changing care needs.

Experience and Qualifications

Shanny brings experience across aged care, community services, not-for-profit organisations, corporate and government sectors, mental health, care coordination, and advocacy, supported by qualifications in postgraduate business, administration, aged and disability services, assistant in nursing, and mental health.

Not sure which service you need?

That's OK. Tell me what's happening and I can help you work out the next step.